FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How much does shipping cost?

Shipping rates are $4.99 for Standard Shipping within the USA and $8.99 for international orders. The highest rate is applied once to the entire order.

How long will it take to ship my order?

On average, merchandise is produced and shipped from our facility 2-5 business days after purchase. Standard shipping/transit times apply (10-20 business days for domestic and 2-4 weeks for international).

Note: Orders may take longer than expected during peak times such as holidays, year-end...

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically ship within 9-20 business days. For international orders, transit will take an additional 2-4 weeks (excluding order processing time).

If your order has not arrived after 20 business days (domestic) and 4 weeks (international), please contact our team, we are happy to assist.

What type of payments do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.